Amazon reviews

What reviewers buy next

Following reviewers across categories is the only thing this corpus can say about adjacency and substitution — and it needed the reviewer-level shuffle to say it at all.

Cross-category matrices · 54M reviewers

7 minUpdated August 2026

Breadth

Most reviewers never leave one category

26.4% of reviewers only ever reviewed in a single category, and they account for 3.8% of reviews. At the other end, the 8.7% who touched ten or more categories produced 45.5% of everything. Breadth and volume are the same trait seen twice.

Reviewers and reviews by number of categories touched

Log y-axis: the distribution spans seven orders of magnitude.

Transitions

Where a reviewer goes next

Take every consecutive pair of reviews by the same person and ask whether the category changed. Kindle Store is the stickiest at 58.9% — most of the time a Kindle Store review is followed by another one. Health & Personal Care is the least sticky at 1.6%. The diagonal of the transition matrix is a measure of how self-contained a market is.

Probability the next review stays in the same category

Diagonal of the 33×33 transition matrix, as a share of that category's outgoing transitions.

Stickiness tracks size almost mechanically — a reviewer in a huge category is likely to stay there by chance alone, because that is where the products are. Read this as a description of the corpus, not as evidence of loyalty. The co-occurrence chart below normalises against exactly that, which is why it says something different.

Adjacency

Which shelves share readers

527 category pairs, counted by how many reviewers appear in both. The strongest link is Clothing Shoes & JewelryHome & Kitchen with 12.9M shared reviewers. Rows and columns are ordered by total overlap, so the dense block in the top-left is the general-merchandise core that almost everyone passes through.

Shared reviewers between categories

Reviewers appearing in both categories. Log colour scale; the diagonal is omitted.

Strongest ten pairs

By absolute number of shared reviewers — which mostly means by size.

  1. 1Clothing Shoes & Jewelry Home & Kitchen12.9M
  2. 2Electronics Home & Kitchen10M
  3. 3Clothing Shoes & Jewelry Electronics9.5M
  4. 4Health & Household Home & Kitchen8.1M
  5. 5Home & Kitchen Tools & Home Improvement8M
  6. 6Clothing Shoes & Jewelry Health & Household7.6M
  7. 7Beauty & Personal Care Clothing Shoes & Jewelry7.2M
  8. 8Beauty & Personal Care Home & Kitchen7.2M
  9. 9Clothing Shoes & Jewelry Tools & Home Improvement7.1M
  10. 10Cell Phones & Accessories Home & Kitchen6.8M

Absolute overlap is dominated by the biggest categories, so this list is close to a size ranking. Turning it into a genuine affinity measure means dividing by what independence would predict — the pair counts here support that, but the published aggregates do not include the per-category reviewer totals it needs, so it is left undone rather than done wrongly.