Part II · Chapter 3
Chart Grammar for Business Questions
Pick the chart from the question, not the question from the chart — and the definition underneath the metric matters more than the metric.
This chapter treats charts as answers to specific business questions rather than decoration, since the wrong chart quietly overclaims. It opens with the dashboard-as-memo idea — a six-step arc from executive question to KPI tile, trend, breakdown, drilldown, and recommended action — illustrated on the Bean & Basket revenue story. A chart atlas then maps each visual family (distribution, comparison, time, relationship, geography, uncertainty) to a real finding drawn from soup scanner data, county cross-sections, and Zillow housing series. The closing case measures advertising-voice concentration across $369B of ad spend with CR1, CR4, and HHI, and shows that the choice of market and firm boundary, not the metric, decides the answer.
Topics covered
In this chapter
- 3.1Exploratory Visualization and DashboardsFrames a dashboard as a sequenced memo, walking the Bean & Basket revenue story through executive question, KPI, trend, breakdown, drilldown, and action.
- 3.2Chart AtlasA translation guide pairing each chart family with a real soup, county, or Zillow finding plus the misuse risk it carries.
- 3.3Case Study: Market Concentration MetricsMeasures advertising-voice concentration across industries with CR1, CR4, and HHI, showing market and firm definitions drive the answer more than the metric.
Interactive studios
Featured data stories
Interactive D3 pieces from the gallery that put this chapter’s chart ideas to work — each opens in a new tab.