{
  "band_hi": {
    "display": "0.3",
    "estimand": "upper edge of the band just above the cutoff",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "probability of dissatisfaction",
    "value": 0.3,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "band_rate_jev": {
    "display": "4.2%",
    "estimand": "among reviews given P from p* up to 0.3",
    "n": 427,
    "nUnit": "reviews",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "share of reviews with one or two stars",
    "value": 0.0415015,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "band_share_high_stars": {
    "display": "84.8%",
    "estimand": "four- and five-star reviews among those given P from p* up to 0.3 by Jev",
    "n": 427,
    "nUnit": "reviews",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "percent of reviews in the band",
    "value": 84.8057,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "contact_cost": {
    "display": "$6",
    "estimand": "assumed cost",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per contact",
    "value": 6,
    "weights": "not applicable; assumed inputs"
  },
  "contact_cost_cheap": {
    "display": "$3",
    "estimand": "assumed cost, preset",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per contact",
    "value": 3,
    "weights": "not applicable; assumed inputs"
  },
  "contact_cost_expensive": {
    "display": "$25",
    "estimand": "assumed cost, preset",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per contact",
    "value": 25,
    "weights": "not applicable; assumed inputs"
  },
  "contact_cost_prohibitive": {
    "display": "$60",
    "estimand": "assumed cost, preset",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per contact",
    "value": 60,
    "weights": "not applicable; assumed inputs"
  },
  "contacts_jev": {
    "display": "287",
    "estimand": "weighted contacts at p*",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "contacts per 1,000 reviews",
    "value": 286.91,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "contacts_tfidf": {
    "display": "222",
    "estimand": "weighted contacts at p*",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "contacts per 1,000 reviews",
    "value": 222.177,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "customer_value": {
    "display": "$120",
    "estimand": "assumed value",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per retained customer",
    "value": 120,
    "weights": "not applicable; assumed inputs"
  },
  "cut_emp_jev": {
    "display": "0.38",
    "estimand": "median of five cross-fit cost-minimizing cutoffs",
    "note": "Range across folds 0.35 to 0.38.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "probability of dissatisfaction",
    "value": 0.38,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "expected_recovery": {
    "display": "$48",
    "estimand": "r times V",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per contact with a dissatisfied customer",
    "value": 48,
    "weights": "not applicable; assumed inputs"
  },
  "lv_clf_1000": {
    "display": "$4,503",
    "estimand": "net value at p*, mean across label draws",
    "note": "Assumed costs. Both arms use the same labeled draws.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "the coffee reviews, labels drawn from reviews of other products",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per thousand reviews",
    "value": 4503.09,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "lv_clf_200": {
    "display": "$3,257",
    "estimand": "net value at p*, mean across label draws",
    "note": "Assumed costs. Both arms use the same labeled draws.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "the coffee reviews, labels drawn from reviews of other products",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per thousand reviews",
    "value": 3256.7,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "lv_clf_full": {
    "display": "$5,032",
    "estimand": "net value at p*, mean across label draws",
    "note": "Assumed costs. Both arms use the same labeled draws.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "the coffee reviews, labels drawn from reviews of other products",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per thousand reviews",
    "value": 5031.75,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "lv_jev_1000": {
    "display": "$5,300",
    "estimand": "net value at p*, mean across label draws",
    "note": "Assumed costs. Both arms use the same labeled draws.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "the coffee reviews, labels drawn from reviews of other products",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per thousand reviews",
    "value": 5300.49,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "lv_jev_200": {
    "display": "$5,257",
    "estimand": "net value at p*, mean across label draws",
    "note": "Assumed costs. Both arms use the same labeled draws.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "the coffee reviews, labels drawn from reviews of other products",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per thousand reviews",
    "value": 5256.89,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "lv_jev_full": {
    "display": "$5,342",
    "estimand": "net value at p*, mean across label draws",
    "note": "Assumed costs. Both arms use the same labeled draws.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "the coffee reviews, labels drawn from reviews of other products",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per thousand reviews",
    "value": 5342.24,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "n_reviews": {
    "display": "5,000",
    "estimand": "sample size",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "reviews",
    "value": 5000,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "net_diff_adapter_tfidf": {
    "ci": [
      31,
      226
    ],
    "ciLevel": 0.95,
    "display": "+$128",
    "estimand": "difference in net value, adapter minus tfidf",
    "n": 5000,
    "nUnit": "reviews",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per 1,000 reviews",
    "value": 128.084,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "net_diff_jev_recal_jev": {
    "ci": [
      189,
      333
    ],
    "ciLevel": 0.95,
    "display": "+$259",
    "estimand": "difference in net value, jev_recal minus jev",
    "n": 5000,
    "nUnit": "reviews",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per 1,000 reviews",
    "value": 259.256,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "net_diff_jev_recal_tfidf": {
    "ci": [
      228,
      411
    ],
    "ciLevel": 0.95,
    "display": "+$320",
    "estimand": "difference in net value, jev_recal minus tfidf",
    "n": 5000,
    "nUnit": "reviews",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per 1,000 reviews",
    "value": 319.836,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "net_diff_jev_tfidf": {
    "ci": [
      -47,
      159
    ],
    "ciLevel": 0.95,
    "display": "+$61",
    "estimand": "difference in net value, jev minus tfidf",
    "n": 5000,
    "nUnit": "reviews",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per 1,000 reviews",
    "value": 60.5799,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "net_diff_luna_tfidf": {
    "ci": [
      87,
      277
    ],
    "ciLevel": 0.95,
    "display": "+$180",
    "estimand": "difference in net value, luna minus tfidf",
    "n": 5000,
    "nUnit": "reviews",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per 1,000 reviews",
    "value": 180.004,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "net_jev": {
    "ci": [
      5004,
      5144
    ],
    "ciLevel": 0.95,
    "display": "$5,076",
    "estimand": "net value of contacts against contacting nobody, at the cutoff p*",
    "n": 5000,
    "nUnit": "reviews",
    "note": "Assumed costs; measured error mix.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per 1,000 reviews",
    "value": 5076.08,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "net_jev_recal": {
    "ci": [
      5273,
      5393
    ],
    "ciLevel": 0.95,
    "display": "$5,335",
    "estimand": "net value per 1,000 reviews",
    "n": 5000,
    "nUnit": "reviews",
    "note": "Assumed costs; measured error mix.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per 1,000 reviews",
    "value": 5335.33,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "net_oracle": {
    "display": "$5,978",
    "estimand": "net value per 1,000 reviews",
    "n": 5000,
    "nUnit": "reviews",
    "note": "Assumed costs; measured error mix.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per 1,000 reviews",
    "value": 5977.72,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "net_tfidf": {
    "ci": [
      4928,
      5104
    ],
    "ciLevel": 0.95,
    "display": "$5,015",
    "estimand": "net value of contacts against contacting nobody, at the cutoff p*",
    "n": 5000,
    "nUnit": "reviews",
    "note": "Assumed costs; measured error mix.",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per 1,000 reviews",
    "value": 5015.5,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  },
  "p_shortcut": {
    "display": "0.111",
    "estimand": "shortcut cutoff C_FP / (C_FP + C_FN) with C_FN = rV",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "probability of dissatisfaction",
    "value": 0.111111,
    "weights": "not applicable; assumed inputs"
  },
  "p_star": {
    "display": "0.125",
    "estimand": "cutoff c / (rV)",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "probability of dissatisfaction",
    "value": 0.125,
    "weights": "not applicable; assumed inputs"
  },
  "p_star_cheap": {
    "display": "0.062",
    "estimand": "cutoff c / (rV)",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "probability of dissatisfaction",
    "value": 0.0625,
    "weights": "not applicable; assumed inputs"
  },
  "p_star_expensive": {
    "display": "0.521",
    "estimand": "cutoff c / (rV)",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "probability of dissatisfaction",
    "value": 0.520833,
    "weights": "not applicable; assumed inputs"
  },
  "recovery_rate": {
    "display": "0.4",
    "estimand": "assumed rate",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "share of dissatisfied customers a contact retains",
    "value": 0.4,
    "weights": "not applicable; assumed inputs"
  },
  "review_accuracy": {
    "display": "0.9",
    "estimand": "assumed reviewer accuracy",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "share of reviews a person judges correctly",
    "value": 0.9,
    "weights": "not applicable; assumed inputs"
  },
  "review_cost": {
    "display": "$1.50",
    "estimand": "assumed cost",
    "note": "",
    "period": "assumed inputs, October 2026",
    "population": "the coffee roaster's contact decision (assumed inputs)",
    "source": "amazon-reviews-2023",
    "unit": "US dollars per human review",
    "value": 1.5,
    "weights": "not applicable; assumed inputs"
  },
  "share_dissatisfied": {
    "display": "14.2%",
    "estimand": "weighted share",
    "note": "",
    "period": "reviews written 2006 to 2023; engines called October 2026",
    "population": "5,000 sampled coffee reviews in Amazon Reviews 2023, Grocery and Gourmet Food",
    "source": "amazon-reviews-2023",
    "unit": "share of reviews with one or two stars",
    "value": 0.142327,
    "weights": "weighted to the star mix of the coffee reviews (sample_weight)"
  }
}